For Group Administrators

Resources for Group Administrators

Plan administrators provide HM with an initial notice of a claim and a request for reimbursement in order to receive payment for a claim that has reached the Specific deductible.

Access our claims and reporting tools for valuable resources to manage your group's information. There you can find information on the following:

  • Initial notice of claims
  • Specific Stop Loss claim form
  • Request for reimbursement
  • Eligibility and enrollment verification


Client Services

For more information on the online tools available to you, contact Client Services by email or call 800-328-5433. Calls are received Monday through Friday 8 a.m. to 5 p.m. ET.


Pay Bills Online with eBill

Calculate and pay monthly premiums online with eBill.

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Manage Your Group’s Policy with eServices

Get self-service answers to managing your group’s policy online.

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