The HM Stop Loss Difference

Choosing the right Stop Loss partner is a critical decision for both brokers and the self-funded employers they serve. While the Stop Loss policies each carrier produces may seem similar on the surface, it is vital to explore what’s underneath – in both the approach taken to provide the coverage and the dedication of the people delivering it. 

Being Focused 

At HM Insurance Group (HM), Stop Loss is our core product, and we have a strong national presence with 17 offices in key markets and around 350 employees devoted solely to Stop Loss. We want to be close to our producers, partners, and clients – in proximity and in the strong relationships we are working to cultivate. Our "boots on the ground" approach allows us to be present and gain a deep knowledge of the unique challenges and opportunities within various markets across the country. Whether it's recognizing local health care cost drivers, understanding network influences, or navigating specific state regulations, our team is prepared to provide tailored solutions and dedicated support. 

Experience Matters

The members of our expert sales team, consisting of sales directors, account managers, and account support analysts, are true Stop Loss professionals. They know this business and the nuances of the markets they serve. They also understand the fundamental importance of building strong relationships for mutual success. They work steadfastly to serve as trusted advisors and dependable partners for the broker community.

And their experiences in the industry, along with feedback they have gathered through conversations along the way, have led to enhancements to the ways in which we do business. In fact, to enable us to better meet client needs in our higher-volume sales offices, we have deployed our account managers to oversee renewals, so dedicated focus can be given to these cases. This then allows our sales directors to concentrate on cultivating new business and strengthening relationships for the long term.

Accessible Leaders & Unified Teams

The ability to make the right adjustments is essential to growth, and so much of that ties to the collaborative nature of our organization. We value – and rely on – being nimble, which requires an environment where people feel comfortable sharing ideas and making recommendations. Our senior leaders create the feeling of a flat organization by regularly interacting with employees in all areas and at all levels. And this desire to engage extends outside our walls, as they are readily available for partners, brokers, and clients, too.

Visibility and accessibility are not just talking points – they are central to our corporate culture. President Mark Lawrence makes a point of getting out to our Sales offices and into the markets they serve to support our Sales teams and to meet directly with producers. This allows him to gather valuable feedback and bolster these critical relationships. Our leaders have a lot to share – all backed by extensive Stop Loss and Reinsurance experience – so clients can be certain that our approach is grounded in a deep understanding of the industry.

These collaborative ways filter through all areas of the company, something that is particularly essential to our Sales and Underwriting teams. They take pride in working closely together to efficiently write and renew business, making it easier for our brokers and partners to do business with us. When teams work well together internally, they can be more responsive, transparent, and solution-oriented externally, which leads to an optimal client experience.

More Than a Policy 

Our Stop Loss block has undergone consistent, stable growth over the years, currently standing at $1.4 billion in revenue. This success speaks volumes about our deep understanding of the market, commitment to being a trusted advisor, and the effectiveness of our partnership-driven approach – all of which I believe truly differentiate what we have to offer. While some might view Stop Loss as a commodity, at HM Insurance Group, we know it's far more than that.